The saddle must be returned in the same condition that it was sent in by Equine Balance Saddles. Any damage or excessive wear to the saddle will be charged to the client, and will be determined by Equine Balance Saddles.
The client will be responsible for the care and safety of the saddle while it is in their possession as well as during shipping or transport. Payment shall be made through www.equinebalancesaddles.com before the saddle will be shipped.
If the client wishes to return the saddle, the saddle must arrive back to Equine Balance Saddles at the return address, within 10 days after the saddle is confirmed as delivered.
The client is responsible for all shipping costs, the client will be responsible for the full value of the saddle until it is returned. The client will also be responsible for any return import duties if the saddle is returned over international borders.
If the saddle is returned late, a fee of $25 per day will be charged, and deducted from the original payment. As of the third day after the return date, the saddle will become the property of the client and returns will not be accepted.
Saddles are not to be left at barns or in unlocked tack rooms. They are not to be left sitting on the floor or stable doors. When a cover is provided it should be kept on the saddle when not in use. Not all models come with covers. The saddle should not be cleaned with anything other than a damp cloth and an agreed on leather conditioner and should NOT be oiled. A cleaning fee of $50 will be charged if the saddle is returned in other than the same condition sent out.
If any of the above costs are incurred, the total shall be deducted from the original payment processed for the cost of the saddle.
